The regulatory attention seems to have paid off.
In Southern New Hampshire, Unitil finished its repairs last Wednesday. Public Service of New Hampshire, the largest of the local providers, completed most repairs by last Thursday midnight. New Hampshire Electric Co-op also had power restored last Thursday night to all but a few isolated customers. The co-op serves some parts of Derry, Danville, Londonderry, Sandown, Kingston and Chester, and had some big problems in those areas.
While there were still some isolated outages into the end of last week, overall many residents rated the utilities’ performance as an improvement over recent storms.
That’s a welcome change. Losing power is more than just an inconvenience. It can lead to death among the elderly and infirm and among those who use portable generators improperly.
Regulators and customers will need to keep the pressure on the state’s utilities, particular as the winter progresses. The utilities have made a good start with their response to Sandy. They must keep up the good work.