I fell outside of a store on snow and ice and broke my arm. A manager took a report, but now they’re not getting back to me.
Since I fell on the store’s property, don’t they have an obligation to pay for my injuries?
New Hampshire law states that the fact of an accident and injuries does not necessarily mean that anyone is legally responsible. Liability is not imposed automatically due to an accident without showing fault by the property owner.
Negligence must be established by showing the landowner either did something a reasonably careful person would not have done, or failed to take action a reasonably careful person would have taken.
For example, at 10 o’clock at night on a Sunday evening, you can’t expect a landlord to be out there saying now, its 32 degrees - I’m going to throw out some salt and sand. Legal duty doesn’t happen that way.
Massachusetts courts used to take an entirely different approach. There was no liability for a natural accumulation of snow and ice, what some call an “act of God.”
Instead, courts held property owners liable only when an artificial accumulation caused injury. Such artificial conditions included rooftop snow melting, dripping down a badly placed down spout creating pooled black ice in a parking lot. Other classic artificial conditions were tire ruts through slush which later froze into tripping hazards.
The Massachusetts Supreme Judicial Court overturned that law in 2010. Property owners are now held to the familiar duty of reasonable care.
Universal factors considered in determining “reasonable care” include the amount of foot traffic to be anticipated on the property, the magnitude of potential risks, and the burden and expense of snow and ice removal. So, what constitutes reasonable snow removal varies for an owner of a single-family home, an apartment complex, a store and a nursing home.